 |
|
|
|
|
| Help Topics | FAQs |
|
|
General FAQs: |
|
|
Member Registration
|
|
Login and User Profile
|
|
Search Properties
|
|
Listing/Adding Properties
|
|
My Property Listing
|
|
Search Agent
|
|
|
Technical FAQs: |
|
|
|
|
|
|
Member Registration
Q:
How do I become a member of SpaceForLease.com ?
A:
You can register online at no cost. To become a member, you must have
a unique, valid email address. Click here to go to Member
Registration Page and follow the instructions listed there.
Q:
What are the benefits of becoming a member?
A:
There are a lot of benefits to becoming a member. Click here
to learn about our member benefits.
Q:
How much does it cost?
A:
Tenants can access all of the exclusive benefits of SpaceForLease.com FREE. That is,
you can register to become a member and take advantage of the services at any time and at No Cost.
For the time being Landlords can also enjoy this service for FREE simply by signing up.
Q:
What is a valid email address?
A:
A valid email address is one that is presently available for sending and receiving
electronic mail via the Internet. An example would be 'yourname@yourisp.com'.
Q:
What is account activation and why do I need to activate my account?
A:
Account activation simply means that your personal account becomes ready for use. You are required
to activate your account before logging in to our site for the first time after completing
the online registration. Activation is a security measure which prevents unauthorized use of
your information and maintains the integrity of our database by ensuring that the information
submitted comes from a trustworthy source.
Account activation is a one-time process. You will NOT be required to do it again after your
account has been activated.
Q:
How do I activate my account?
A:
After completing the online registration procedure you will receive a confirmation email
containing your login name and account activation code within 24 hours. The account activation
code will be sent to the email address you provided during the registration process. Please
follow the instructions on the confirmation email for instructions on how to complete the
activation process.
If you do not receive the confirmation email within 24 hours, please contact technical support at
TechSupport@SpaceForLease.com for further assistance.
Return to Top
|
|
|
|
Login and User Profile
Q:
What do I do if I forgot my password or login name?
A:
If you forgot your password, click here.
If you forgot your login name, please contact technical support at
TechSupport@SpaceForLease.com for further assistance.
Q:
How do I edit my personal profile?
A:
Once your account has been activated you can view or edit your personal profile at any
time by following the steps below:
- Login to MY SFL Home. (if you’re already logged in, skip to step 2.)
- Click the 'My Profile' button on the left navigation menu.
- Update your information.
- Scroll to the bottom of the page and click 'Save Change'.
Q:
How do I change my password?
A:
Once your account has been activated you may change your password by following
the steps below:
- Login to MY SFL Home. (if you’re already logged in, skip to step 2.)
- Click the 'Password' button on the left navigation menu.
- Enter your old password, then your new password and verify your new password.
- Click 'Save Change' to save your new password.
Q:
Can I change my login name?
A:
In a word, no. You may select your personal login name when you register.
Once your account is activated your login name cannot be changed.
Return to Top
|
|
|
|
Search Properties
Q:
How do I search for properties?
A:
To search for properties:
- Click the 'Search' button on the left navigation menu.
The Search Properties page appears.
- Enter your search criteria (eq. Property Type, City, State, etc.),
then click on 'Begin Search'.
- The system searches for properties that best match your search criteria.
You can also search for a specific property using the Property ID. To search for a property
using Property ID:
- Enter the Property ID in the input box below the word
Quick Search on the homepage
and click 'Submit' Or...
- Enter the Property ID in the Property ID field in the Specific Criteria
section of Search Properties page, then click 'Begin Search'.
Q:
Do I need to register to search for properties?
A:
No. You do not need to register to search for properties. However, some services,
such as the Search Agent can only be used by registered members of SpaceForLease.com.
Q:
How do I view property details of the search results?
A:
To view the property details of your search results, click on the appropriate underlined
Property Address you wish to view. A new Property Detail window will open with
detailed information relating to that property.
Q:
How do I sort my search results?
A:
To sort your search results, click on any of the underlined property headings
(such as Property ID, City, State, Type, Sq. Ft., Rate($), etc.) and the listings will be sorted
alphanumerically.
Q:
How can I contact a landlord?
A:
You can contact a landlord with any of the information provided by the Landlord such as
Phone Number, Email, etc. This information is found in the Contact Information
section of the Property Details page.
Q:
What types of properties can you search for in the SpaceForLease.com database?
A:
You can now search for 14 different property types. These property types are listed below:
Auto Center
Executive Suite
Industrial Property
Land/Empty Lot
Mall
Medical Building
Warehouse
|
Outlet Center
Office Building
Office Warehouse
Shopping Center
Store Front
Strip Center
Free Standing Building
|
Return to Top
|
|
|
|
Listing/Adding Properties
Q:
How do I list my property?
A:
To list your properties on SpaceForLease.com, you must have a landlord or broker
account with us. If you do not have an account, click here
to register online.
For current members (landlords or brokers), please follow the steps below:
- Log in to MY SFL Home using your login name and password.
- Click on the 'Add property' button on the left navigation menu. The 'Add New Property'
page 1 of 2 should appear.
- Enter your property information (property type, location, size and availability,
leasing information and contact information) by following the instructions on each section.
- Click 'Continue' button on the buttom of this page to save your property information.
- If all required information has been provided on page 1 of 2, the The 'Add New Property'
page 2 of 2 will appear. Otherwise, please supply all required information on the page 1 of 2.
- Enter your property information for page 2 of 2 by following the instructions on each
section.
- Click 'Continue' button to save your property information on page 2 of 2.
Click 'Go Back' button to go back to edit information on the previous page.
Q:
How many properties can I list?
A:
By registering once, you can post as many properties as you want.
Q:
Do I need to register a new account to list a new property?
A:
No. One account is all you need. Once you register you may list
as many properties as you like.
Return to Top
|
|
|
|
My Property Listing
Q:
How do I edit/delete my property listing?
A:
For current members (landlords or brokers):
- Log in to MY SFL Home using your login name and password.
- On the My Property Listing section, click 'Edit' link to edit the listing information.
Click 'Delete' to delete the selected listing.
Q:
How do I view my property information?
A:
For current members (landlords or brokers):
- Log in to MY SFL Home using your login name and password.
- On the My Property Listing section, click on the Property ID to
view your property information.
Return to Top
|
|
|
|
Search Agent
Q:
What is the Search Agent?
A:
The Search Agent is a service that allows tenant members to specify personal search criteria and
save them for later use. The Search Agent will also automatically and regularly search our property
listing database and email results back to the user if matches are found for their specified criteria.
Q:
How do I create a Search Agent?
A:
You must be a SpaceForLease.com member and registered as a tenant (select user type as tenant
on the registration form) in order to be able to create search agents. If you DO NOT have an account,
click here to register online.
For current members (tenant), please follow the steps below:
- Log in to MY SFL Home using your login name and password.
- Click on the 'Create New Agent' button on the left navigation menu.
- Enter the search agent name, email notification fequency and your search criteria.
- Click 'Save' to save your search agent.
Q:
How many search agents can I create?
A:
You can create up to 5 search agents per account (Tenants).
Q:
How do I edit/delete my Search Agent?
A:
For current members (Tenants):
- Log in to MY SFL Home using your login name and password.
- Under the My Search Agents section, click Edit/Replace link to edit or replace the
selected Search Agent. Click Delete to delete the selected Search Agent.
Return to Top
|
|
|
|
Technical Questions
Q:
What can I do to increase the speed with which I access SpaceForLease.com?
A:
The following suggestions may help to enhance the performance of our services:
- Close up any applications you are not using. This helps increase the amount of RAM available to your browser.
- Check your modem to ensure it meets the minimum requirement.
- Reduce the download time of pages with graphics by turning graphics off. For example, uncheck the
"Show pictures" checkbox on the Advanced tab of the Internet Explorer browser options. You will subsequently
receive only text and graphics placeholders which together take much less time to download.
Q:
How can I make SpaceForLease.com my default home page?
A:
Setting your default browser to SpaceForLease.com enables you to automatically open up the site
whenever your browser is launched.
The following are directions for Internet Explorer, Netscape Navigator and Mac OS users to
automatically fire up spaceforlease.com every time you start your browser. This will not
affect your browser in any other way, nor will it impair your ability to view other sites.
For Internet Explorer 4.x users
- In the Menu tab, Select View then Options.
- Click on the Navigation tab.
- Use pull-down menu to select Start Page.
- Type http://www.spaceforlease.com into the Address box.
- Click OK, and you are done!
For Internet Explorer 5.x or 6.0 users
- Select Tools then Internet Options.
- Click on the General tab.
- Under the Home Page section, type http://www.spaceforlease.com into the Address box.
- Click OK, and you are done!
For Netscape Navigator 4.x users:
- In the Menu tab, Select Edit then Preferences.
- Click on the Navigator tab.
- Select Navigator starts with: Home page.
- Then, type http://www.spaceforlease.com into the location box below.
- Click OK, and you are done!
For Mac OS 8.5-9
- Click the Apple Menu, then select Control Panels.
- Click Internet on the Control Panels submenu.
- Click on the Web tab.
- Under Default Pages, type http://www.spaceforlease.com.
- Close Internet Control Panel window and click Save in the dialog box when
prompted to save settings.
Q:
I’m having problems connecting to the site.
A:
The following are possible reasons why you are having problems connecting to our site:
- A browser error may have occurred. Please close the browser, reopen it, then try again.
- There could be a problem with your ISP (Internet Service Provider ). They could be experiencing
some problems with their servers. Try accessing other pages, and if the problem persists, contact your ISP.
- If none of the above is the case, please email our technical support at
TechSupport@SpaceForLease.com.
Please provide us with any available information. For example:
- Exact description of the problem.
- The steps you have executed in trying to resolve this problem (if any).
- Length of time you have been experiencing the problem.
- Your email address so that we may get back to you.
Return to Top
|
|
|
